Frequently Asked Questions (FAQs)

About

Q: What is Averspace?

A: Averspace is a digital peer-to-peer (P2P) property portal. We connect homeowners directly with potential buyers or tenants, saving our users thousands of dollars in traditional real estate marketing commissions and fees.

Q: How do I use Averspace?

A: You can sign up for a user account on www.averspace.com or via our app (available for download on both the Apple Store and Google Play Store). Once you have an account, you may list a property that you own (for home owners) or search for a suitable property (for home seekers)

Q: Can I list properties on your website?

A: Yes, you can. With the recent update to our website, you can now list your properties using our website as well as our mobile app.

Q: Do I have to be a Singaporean to use Averspace?

A: Certainly not! We welcome everyone from all nationalities to use our app for all their real estate transactions.

Q: Can real estate agents list on the platform?

A: No. Our platform is designed specifically for homeowners to list their properties and deal directly with potential buyers or tenants.

Digital Contracts

Q: What is this digital contracts feature that I’ve heard about?

A: As part of our aim to harness technology and improve your user experience, we have developed a patent-pending digital contracts feature on our platform. These digital contracts make use of blockchain technology to ensure that signed contracts are unalterable and hyper-secure. Contracts can be signed right on your smartphones and facilitated using our in-app chat feature. This will drastically expedite the contract signing process and make transactions easier for you. This feature uses the blockchain technology which ensures all your transactions are secure. Read more about digital contracts here.

Q: What is blockchain?

A: A blockchain is a distributed database that maintains a continuously-growing list of ordered records. Each block contains a timestamp and is linked to a previous block, making them secure and resistant to modification. A blockchain is akin to a decentralised digital ledger that records thousands of transactions globally.

Q: Does the digital contracts feature work for all property transactions?

A: This feature currently works for rental contracts and agreements only. We are in the process of developing and implementing this feature for other transactions.

Homeowners

Q: What are your verification checks for?

A: In order to ensure all our listings are genuine and to avoid duplicate and fake listings, we request all homeowners to provide ownership information. We take personal data protection very seriously at Averspace and will never divulge your private information to any third parties. Please refer to our Privacy Policy for more details.

Q: Are there any charges for listing my property on Averspace?

A: We are currently in pre-launch phase and do not charge for listings. We are expecting to launch our premium services in 1H2017 and will only charge for premium services then. Our basic listing service will always be free.

Q: Does Averspace take any commission?

A: No. Averspace is a property marketplace platform and does not charge any commission fees.

Q: Can I list more than one property?

A: Yes of course, you can list as many properties as you like as long as there are no duplicates.

Q: Does Averspace provide sample agreements for homeowners?

A: Yes, there are sample agreements available for homeowners to use in their property transactions. These agreements have been vetted and verified by our lawyers to adhere to industry standards.

Q: How do I use the digital contracts feature for rentals?

A: The feature is already enabled and ready for use on our Averspace app. To use it, simply head over to My Listed Properties and tap on Tenancy Agreement to generate the digital contract by keying in the required information.

Q: How can I edit the details of my listing?

A: To make any changes to your listing, go to My Listed Properties and look for the unit you want to edit. Then tap on the three dots at the top right corner and select “Edit”.

Q: Can I list a non-residential property on Averspace?

A: No, we currently only allow listing of residential properties.

Q: Can I list an overseas property on Averspace?

A: No, we currently only allow listing of properties in Singapore.

Q: I am the owner of an HDB flat, is there a quick guide to how I can sell or rent out my property?

A: Please click here for our quick guide to sell your HDB property or here for our quick guide to rent out your HDB property.

Q: I am the owner of a private property, is there a quick guide to how I can sell or rent out my property?

A: Please click here for our quick guide to sell your private property or here for our quick guide to rent out your private property.

Homeseekers

Q: Are there any charges for using Averspace?

A: No, there are no charges for using Averspace.

Q: I’ve seen a unit that I like. How do I get in touch with the owner?

A: Simply sign up for a free account and send the owner a message using our in-app or online chat feature.

Q: I’m looking for an HDB flat, is there a quick guide to how I can buy or rent a property?

A: Please click here for our quick guide on how to purchase an HDB flat or here for our quick guide on how to rent an HDB flat.

Q: I’m looking for a private property, is there a quick guide to how I can buy or rent a property?

A: Please click here for our quick guide on how to purchase a private property or here for our quick guide on how to rent a private property.

Q: How do I transfer monies (security deposit, monthly rental, option money, etc) over to the homeowner?

A: You can make payment arrangements directly with the homeowner. We have also partnered with CardUp.co which offers you a rental payment solution and allows you to earn miles, points or cashback on your monthly rent payment. All you need to do is set it up once at the start and schedule it as a monthly recurring payment. This way, you never need to worry about missing a payment to your landlord!
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